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MAS Seguros^® como referente de liderazgo en estos tiempos de pandemia (reportaje)

MAS Seguros^® es un referente a las buenas prácticas y estrategias de liderazgo en tiempos de crisis (COVID-19).

Hace 2 meses que se trabaja ante un escenario extremo y responsable en la modalidad de Home Office. Con más de 30 años de experiencia, hemos logrado la capacidad de adaptación requerida en tiempos de crisis. Se trabaja en compromiso con nuestros clientes desde la emisión, hasta la atención de un siniestro. Para cada área existe un líder y sublíder de célula que coordinan la operación de su equipo al 100%. Herramientas tecnológicas se ejecutan de forma remota, afectando mínimamente la operatividad.

COVID-19 Special: How Are Insurance Companies Performing?

By Alejandro Enríquez | Thu, 04/23/2020 – 12:25

The health contingency measures established because of the COVID-19 situation have forced companies to rethink and regroup their operations under different schemes. Some companies have adapted to the situation better than others. MAS Seguros, one of the biggest insurance brokers for heavy vehicles in the country, shares its experience adapting to the health contingency.

MAS Seguros is a Mexican company specialized in insurance for tractor-trailer units. The company has more than 30 years in the market with 215 employees across 25 regional offices, including the US and its headquarters in Mexico City. Currently, the company manages a US$102.3 million portfolio in heavy-vehicle premium insurance.

In mid-March, MAS Seguros migrated most of its operations, including technical support, technology, sales, finance, marketing and road safety, to a home office scheme. “Due to our 30 years of experience, we can say we have achieved the adaptability skills needed in times of crisis, according to the goals we have set,” says Daniel Aguilar, Marketing and Conciliations Director of MAS Seguros.

One of the most important elements in times of crisis, according to the company, is corporate social responsibility. “We have a commitment with our customers regarding emissions, renovations or modifications in insurance policies. We also have to be available in case there is an incident,” says Aguilar. Thanks to an organization scheme that includes working cells to coordinate team efficiency, all the areas keep on track with their responsibilities. Notably, since the company is very well integrated into a collaborative digital scheme, migrating to home office was not that difficult.

“We have learned that in these kinds of situations, innovation is mandatory.”
-Daniel Aguilar, MAS Seguros

MAS Seguros is one of the companies which quickly adapted its product offering to answer customer needs among the COVID-19 emergency. “We have learned that in these kinds of situations, innovation is mandatory. We have lived through similar circumstances and managed to thrive. We have promoted new products to attend the pandemic, which cover contagions or deaths individually and collectively,” says Aguilar.

Lessons are being learned across the automotive supply chain. There are key variables, according to MAS Seguros, that insurance companies ought to look for to overcome the situation. First, there is resource efficiency; second, limiting the budget to reduce expenditures; third, setting clear goals and fourth; maintaining the leadership in the segment the company participates in through customer service. At all these stages, a commitment from all collaborators is essential.

MAS Seguros estimates that 90 percent of automotive industry activities have stopped. It has been said that the health contingency measures will boost mergers and acquisitions throughout the value chain in order for large companies to avoid losing valuable suppliers. In the meantime, Phase 3 has just begun in the country and companies ought to adapt to it.

Fuente: MexicoBusiness >

junio 29, 2021
No te la juegues

Se informa que las licencias federales de conductor que hayan vencido durante la pandemia seguirán vigentes y con plenos efectos jurídicos ante cualquier persona o autoridad hasta el 31 de diciembre de 2020.

Licencias federales vencidas en pandemia tendrán vigencia todo el 2020

La Secretaría de Comunicaciones y Transportes (SCT) informó que las licencias federales de conductor que hayan vencido durante la pandemia seguirán vigentes y con plenos efectos jurídicos ante cualquier persona o autoridad hasta el 31 de diciembre de 2020.

La dependencia dio a conocer lo anterior ante la inquietud manifestada por un grupo de operadores de transporte de carga en cuanto a la atención de trámites para obtención o renovación de la licencia federal de conductor, así como de la práctica del examen psicofísico integral.

La SCT destacó que, por lo anterior, “no hay motivo alguno para que los señores conductores se manifiesten mediante la toma de casetas o bloqueos de calles o avenidas”.

junio 29, 2021
Rosalba Camacho Directora Técnica en MAS Seguros^®

Rosalba Camacho Directora Técnica en MAS Seguros^® su trayectoria y dedicación ha sobresalido en el sector de Equipo Pesado, demostrando que también es cosa de mujeres.

En los últimos 30 años la participación de las mujeres en los espacios de trabajo ha crecido de manera exponencial, el camino no ha sido sencillo y requiere romper tantos paradigmas como podamos imaginar.

Una de esas heroínas sin capa que abrió brecha para que otras pudieran avanzar en la industria de los seguros es Rosalba Camacho, directora técnica del broker MAS Seguros, quien lleva todo este tiempo demostrando a través de su trabajo su fortaleza y talento, por si fuera poco, lo hace en un espacio que, incluso hoy en día, es percibido como exclusivo de hombres.

“Yo creo que hace 30 años era mucho más difícil poder entrar en este sector, he avanzado poco a poco en la especialización en equipo pesado. Hoy, en la empresa que trabajo es el broker número uno en manejo de tractocamiones y remolques, por eso siempre ha sido más relacionado al género masculino, pero nos hemos ido abriendo camino, me considero entre las pioneras de este tema”.

Un momento clave en su carrera llegó cuando tomó la decisión de cambiarse de una aseguradora, que era su zona de confort, a un broker que se especializa en equipo pesado. “Ese fue mi parteaguas y donde me han dado oportunidad de crecer, de abrirme a nivel nacional y conocer a los dueños en las grandes empresas de tractocamiones”.

Aunque el trabajo de Rosalba es absorbente, con el tiempo ha comprendido que todo debe tener un equilibrio y su prioridad es estar bien con ella misma, pues eso le permite estar de igual manera con su entorno. “Lo más importante es procurarme, primero es estar bien yo. Partiendo de eso puedes ir y dar a todo el mundo todo lo que tienes que dar”.

La inspiración para afrontar retos la encontró en la fortaleza de las mujeres de su familia, especialmente su madre, a quien describe como una “guerrera” que ha sobresalido ante todo.

De acuerdo con Rosalba Camacho, algo que le gustaría hacer cuando se retire es dedicarse a alguna causa altruista enfocada en los niños con Síndrome de Down.

“Tuvimos una experiencia en la familia muy cercana, la niña de mi hija que falleció a los tres años, pero nos puso en ese mundo de la gente especial y es algo maravilloso. Terminando mis labores, quiero dedicarme a eso y a disfrutar los años trabajados”.

Finalmente, el mensaje que Camacho deja para otras mujeres es: “Estamos brillando, logrando sobresalir ante todos los medios. Obviamente las mujeres somos increibles, tenemos manera de hacer y representar mil cosas a la vez y eso es grandioso”.

“Lo más importante en esta vida en relación a todo es: si yo estoy bien todos los demás están bien a mi alrededor”

junio 29, 2021
Signos de crecimiento en el aseguramiento de tractocamiones

En MAS Seguros® somos líderes en México.

En 2019 terminamos con casi 2,000 millones de pesos ($102.3 millones de dólares) en primas de aseguramiento en vehículos. Creamos valor agregado para nuestros clientes. Ellos pueden controlar su riesgo y dar un mejor servicio. Esto nos permite mantener clientes con nosotros por muchos años. MAS Seguros® prefiere que nuestros clientes adquieran la cobertura correcta de acuerdo con los productos y riesgos en los que pueden incurrir. Nuestros servicios ahora se expanden al hecho de abrir oficinas en los Estados Unidos. Siempre especificamos todos los valores agregados que ofrecemos. Esto nos hace competitivos.

Cargo Trucks on the Streets Signal Growth

By Alejandro Enríquez | Thu, 03/12/2020 – 09:11

One of the biggest insurance brokers for heavy vehicles shares its strategies to manage a US$102.3 million porfolio in heavy-vehicle premium insurance

Q: How does MAS Seguros’ product and services offering adapt to the industry, specifically to the heavy-vehicles sector?

A: MAS Seguros is an insurance broker with 32 years in the market and specialized in heavy vehicles, mainly of classes seven and eight. We serve around 4,500 operators and 45,000 tractor-trailer units. We are leaders in Mexico; there is no other company in the country with the numbers we manage. In 2019, we will end up with almost MX$2 billion (US$102.3 million) in heavy-vehicle insurance premiums.

We focus on creating an added value for clients so they can control their risk and provide a better service. All our insurance policies have satellite tracking included. This helps us in logistics terms but also with theft issues. We have a joint venture with a multinational company that puts a GPS in all the units we manage, which has led to a recovery rate of more than 90 percent even when theft frequency has multiplied by four.

We also provide legal services around the country, which means our clients do not need to travel from one point to another. We help them solve their issues and keep the supply chain on track. We have clients that are still with us after several years. Our portfolio covers industries such as automotive, food and beverages, manufacturing and even oil and gas. We are looking forward to opening offices in the US because we have so many clients that cross the border or are even moving their operations there.

Q: What is the best strategy to ensure greater insurance penetration in the heavy-vehicle sector?

A: There is a need to have the right coverage but not according to SCT’s standards because they are too low: 19,000 minimum wage days, which is about MX$1.8 million (US$92,000), which covers practically nothing. MAS Seguros prefers that clients buy the right coverage in accordance with the products and risks they incur. When dealing with theft, we try to ensure that all our insurance premiums specify the cost of the vehicle to cover total or partial theft.

Q: What impact has highway insecurity had in terms of costs in the last few years?

A: In the last three years, insurance policies have gone up around 80 percent in this sector. So, it has had a great impact. We have identified three types of theft: one where they steal the unit to sell the parts, another where they continue using the unit with total impunity and a third where they take the units to Central America to work there. For those clients who are the owners of the cargo, the impact is also significant.

Q: How have you shared the advantages of your solutions with potential clients?

A: When we share the price of our insurance policies, we specify all the added values we offer. We mention the satellite GPS, that our equipment is approved by the insurance we work with and that it reduces the insurance deductible by 10 percent.

In Mexico, there is still a lot of room for growth and we want to expand both organically and inorganically. Demand for heavy vehicles is a sign of growth. If the country is doing well, there is a need to buy more trucks to transport the products the country needs. Furthermore, 76 percent of all Mexican imports are moved in cargo trucks.

As a leading player, not only in prices but in service, we need to work on retaining and developing our client base. We have an almost 95 percent retention rate and a large part of this success comes from our focus on risk. We help clients with problems with their fleet, so they can take action and work on continuous improvement. Technology plays a significant role in this regard. Right from their phones, our clients can see their insurance policies, the status of their claim and their payment dates so they can manage everything correctly. We have also linked the satellite platform to track the units.

Q: Do you see an opportunity in the used-truck market?

A: This market focuses on a very special segment because medium and large enterprises do not buy used trucks. This does not, however, mean it is not a competitive segment because there are many used trucks in the Mexican market.

MAS Seguros is a Mexican company specialized in insurance for tractor-trailer units. With more than 30 years of experience, the company has 24 offices across the country, with headquarters in Mexico City.

Fuente MexicoBusiness >

junio 25, 2021